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Check your network connection and try again." I have no problem in my network tho Huawei Health may not be working due to your device using outdated drivers or systems. If you have tried pairing a new Huawei or Honor wearable to your phone and you got Could not update device list do not panic, the problem is that the version of the Huawei Health app you have is outdated. Please try logging in after few minutes. HUAWEI Health App gets #Strava Sync option on App Version: 12.0.8.305 To Sync, Follow the procedure: MePrivacy managementData sharing and authorizationStrava Note: 1 To proceed, make sure your HUAWEI Health App is up to date. These should be solved within a few days, though it can be worth getting in touch with your broadband provider to check. Press remove app to uninstall the app. And indeed, the Chinese company is already rolling out this fix as part of the latest Huawei Health app update to either version 10.0.2.319 or 10.0.2.519 depending on your region. Huawei is not responsible and has no control over this third party website. If Huawei Health is not in the Play Store how do I use my new watch? Open the Appstore on your phone, click the blue avatar icon in the upper right corner, and then go to "Subscription"> "Huawei Sports Health" to cancel the subscription. Huawei Health requires a working internet connection to work. One possibility is that the app is not compatible with your device. Continue? Sorry, your report is not valid and will not be processed! Its great to keep track of your activity with the Huawei health app, but when step counts arent working, it can be frustrating. Another option is to go into the apps settings and clear the data, which will also reset the app. The start time should be later than the current time, and before the end time, 100 photos maximum, each photo's size should be less than 10MB (bmp, jpg, png, gif, and jpeg are supported), Enter at least 5 characters for the thread title, Thread title cannot exceed 100 characters, The thread description should be 0 - 100000 characters. You can try resetting the app by going into the Settings menu and tapping on Reset app. Please confirm the details that you are entering is correct. Downloading and updating the Huawei Health app The section is not available for your user group yet, The activity is not available for your user group yet. Maybe you didnt give the app permission to access your step data, or maybe theres a problem with the app itself. Then, release the buttons and hold down "Power" button until the screen turns on.Now you can try opening the app, it may work fine. Several improvements have been made to Android and other devices in this section. Once installed, you can search for the Huawei Health app and install it. It may work after this. The GT2 Pro watch shows it, but not the app or even the Apple Health app.